Privacy Policy

About this policy

The Privacy Act 1988 requires entities bound by the Australian Privacy Principles to have a Privacy Policy. This privacy policy outlines the personal information handling practices of Lifespire. This policy is written in simple language. The specific legal obligations of the Lifespire when collecting and handling your personal information are outlined in the Privacy Act 1988 and in particular in the Australian Privacy Principles found in that Act. We will update this privacy policy when our information handling practices change. Updates will be published on our website and through our email lists.



Overview

Our utmost priority is to gather only the necessary information required for specific functions or activities. Primarily, we acquire personal information from you when you willingly provide it to us. This includes details such as contact information, complaints, reviews, requests, data breach notifications, or report specifics in the following circumstances:

Collection of your Personal Information:

  • Contact us to ask for information (but only if we need it)
  • Make a complaint about a privacy breach to us
  • Ask for access to information the Lifespire holds about yThe purpose of policy is to outline the activities and functions carried out by our organization in relation to the collection, storage, usage, and disclosure of personal information. These activities are conducted in accordance with the Australian Information Commissioner Act 2010 (AIC Act), the Privacy Act 1988 (Privacy Act), the Freedom of Information Act 1982 (FOI Act), and other relevant legislations. Our responsibilities include handling privacy and freedom of information complaints and reviews, undertaking regulatory actions, providing advisory services on privacy, FOI, and information policy matters, engaging in consultations with stakeholders, maintaining registers, processing information requests, communicating with the public and media, and evaluating potential candidates for career opportunities within our organization, the OAIC.
  • Ou
  • Notify the Lifespire about a data breach
  • Report a matter for investigation
  • Apply for a job vacancy at the Lifespire

    • We may also collect contact details and some other personal information if you are on our committees or participating in a meeting or consultation with us.


    Collecting sensitive information

    On certain occasions, it may be necessary for us to gather sensitive information pertaining to you, such as in cases involving complaint resolution. This may encompass details related to your health, racial or ethnic background, political viewpoints, affiliations with organizations, religious convictions, sexual orientation, criminal records, as well as genetic or biometric data.

    Indirect collection:

    During the process of managing and resolving complaints, data breach notifications, reviews, or investigations, we may gather personal information, including sensitive data, about you indirectly from publicly accessible sources or through third-party channels. These sources may include:

  • Your authorized representative, if you have designated one
  • Applicants, complainants, respondents involved in a complaint, investigation, application, or data breach notification, as well as employees and witnesses associated with third parties.


    • Anonymity

    Whenever feasible, we extend the option for you to engage with us in an anonymous fashion or by adopting a pseudonym. For instance, when reaching out to our Enquiries line with a generic query, we will refrain from requesting your personal identification unless it proves necessary for us to effectively address your concern. Nonetheless, in the majority of cases involving our operations and undertakings, your name, contact details, and pertinent particulars pertaining to the specific subject matter are typically indispensable. This information enables us to handle your inquiry, request, complaint, application, or report in a just and efficient manner.


    Collecting through our websites

    Our website employs various methods to gather information.


    Analytics

    We use Google Analytics and Piwik to collect data about your interaction with our website. While we personally host Piwik, Google Analytics is hosted externally by a third-party service. The primary objective behind collecting this data is to enhance your browsing experience on our platform. The data captured by these tools encompasses the following information:

  • Referring domain and outbound links, if applicable.
  • Search terms utilized and pages visited.
  • Date and time of accessing website pages.

    • By utilizing these analytics tools, we aim to gain valuable insights into user behavior and optimize our website accordingly.


    Cookies

    Cookies are diminutive data files that websites transfer onto computers or devices, primarily for the purpose of maintaining records and improving website functionality. The majority of web browsers provide the option to determine whether or not to accept cookies. If you prefer not to have cookies stored on your computer, kindly adjust your browser settings to reject all cookies prior to accessing our website.


    Email lists, registrations and feedback

    We shall gather the information you provide to us during the process of subscribing to our mailing lists, registering for our events, or providing feedback on your website experience.


    Social Networking Services

    Our organization utilizes prominent social networking platforms such as Twitter, Facebook, LinkedIn, and YouTube as channels to engage with the public and share information regarding our activities. During interactions through these platforms, we may gather personal information from you, which is solely employed to facilitate effective communication with both you and the wider audience. It is important to note that the respective social networking service is also responsible for managing your personal information according to their own privacy policies.


    Electronic forms

    Lifespire uses various forms to enable you to, for example, lodge a complaint, application, data breach notification, enquiry or apply for a job.


    Transfer of your personal data to overseas

    Our organization reserves the right to handle your Personal Data in jurisdictions beyond your country of residence, in accordance with the purposes stated in this notification. In the event of transferring your Personal Data to other countries, we undertake reasonable measures to ensure compliance with relevant laws and regulations.
    Transfer of your personal data to overseas Your Personal Information will be used in connection with

  • Our assessment of your suitability for registration with us
  • Validation of pertinent credentials, such as resumes, CVs, references, qualifications, experience, training, and abilities, may be required. In cases where third-party validation is necessary, we will inform you of our proposed approach.
  • Your actual or possible work placement
  • Your performance appraisals
  • Any test or assessment (including medical tests and assessments) that you might be required to undergoOur organization reserves the right to handle your Personal Data in jurisdictions beyond your country of residence, in accordance with the purposes stated in this notification. In the event of transferring your Personal Data to other countries, we undertake reasonable measures to ensure compliance with relevant laws and regulations.
  • Our assessment of your ongoing performance and prospects
  • Our identification of your training needs
  • Suggestions we may make to you, whilst you remain registered with us, for further training in connection with work of the type that you are seeking through us
  • Any workplace rehabilitation in which you and we are involved
  • Our management of any complaint, investigation or inquiry in which you are involved
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information
  • Any reference that we may give concerning your work
  • Our statutory compliance obligations


    • Your personal information may be disclosed to

  • Potential and actual employers and clients of Lifespire
  • Referees
  • Person who seeks a reference about you
  • Other members of the Lifespire
  • Our insurers
  • Professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
  • Workers Compensation body
  • Our contractors and suppliers – e.g. our I.T. contractors, internet service suppliers and database designers, some of whom may be off shore
  • A parent, guardian, holder of an enduring power of attorney (or like authority) or next of kin whom we may contact in any case in which consent is required or notification is to be given and where it is not practicable to obtain it from or give it directly to you
  • Any person with a lawful entitlement to obtain the information


    • You can gain access to your information to correct if it is wrong

    Subject to certain exceptions outlined in privacy legislation, you possess the right to access and obtain a copy of any personal information we hold about you. Should you demonstrate that the personal information we have regarding you is misleading, irrelevant, inaccurate, incomplete, or outdated, we will take reasonable measures to rectify it. In the event that we cannot reach an agreement regarding the accuracy, relevance, completeness, and currency of the personal information, you have the option to request that we append a statement from you to the information, asserting its misleading, irrelevant, inaccurate, incomplete, or outdated nature. To exercise your rights of access and correction, please contact our privacy coordinator, whose contact information is provided above. In certain circumstances, a nominal fee may be applied for accessing personal or sensitive information; however, lodging a request for access will not incur any charges on its own.


    Electronic Transactions

    Our organization facilitates transactions through both electronic means and physical documentation, including face-to-face measures. It is imperative for you to comprehend the inherent risks associated with the utilization of electronic technologies and the internet. Therefore, it is advised that you undertake all necessary measures to safeguard your personal information.


    Marketing

    We utilize your personal information to provide updates regarding our Services and promotional offers. We offer individuals a convenient opt-out option if they prefer not to receive marketing and/or career management promotions.


    How to make a complaint

    If you have any concerns regarding the handling of your personal information and wish to file a complaint, we kindly request that you do so in writing. Should you require assistance in lodging a complaint, please feel free to contact us. Upon receipt of a complaint regarding the handling of your personal information, we will carefully assess the matter and determine the appropriate course of action to address the complaint, if necessary. In the event that further investigation is deemed necessary, the complaint will typically be assigned to a senior officer not directly involved in the actions being complained about. We assure you that upon receiving your complaint, we will promptly acknowledge its receipt and endeavor to provide a response within 30 days. If our response does not meet your satisfaction, you have the option to request a review by a higher-ranking officer within Lifespire or to file a complaint with the Commonwealth Ombudsman.



    Email:   lifespireaus@gmail.com
    Telephone:  +61 0272285505
    Post:  206/1 Burbank Place, Baulkham Hills NSW 2153 , Australia

    Company Details
    About Us
    Privacy Policy Terms & Condition
    Quick Links
    Documents
    Contact

    206/1 Burbank Place, Baulkham Hills NSW 2153 , Australia

    +61 0272285505

    lifespireaus@gmail.com

    Newsletter

    Subscribe Now For New Upcoming Updates !!


    © 2023.Developed & Designed by Lifespire. All Rights Reserved.